Forum Discussion

MarianneShovan-'s avatar
MarianneShovan-
Community Member
4 years ago

Uploading MP4 Files

Is anyone else having issues uploading an MP4 file in Rise?  It is "stuck" on "Processing Video".  It is only 21.3 MB.  I am using Chrome.

  • Hi Marianne! I'm happy to let you know that the issue is now resolved and we've confirmed that all Rise services are performing normally. We're sorry for the trouble and thank you for bearing with us!