Forum Discussion
URGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected
Hello Articulate Support & Community,
I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile...
Hi olivierchemin-2!
So sorry to hear that you've been facing these issues with mobile playback of your Storyline course!
Thank you for providing such detailed feedback. I understand how disruptive this has been for you and your team, and we appreciate the effort you've put in to isolate the behavior.
Also, I see that my teammate Janina has helped you through your support case. As she shared, we have this behavior logged as a bug in Storyline 360. This bug causes:
- Storyline courses may crash unexpectedly when viewed on an iOS device.
We've linked your case and this discussion to the bug report so we can notify you as soon as a fix is ready.
Thank you for your patience. I'm sorry if this has been slowing you down!
Hello Steven.
Hope you're fine.
Any update on our case ?
Thanks.
Olivier