Forum Discussion

olivierchemin-2's avatar
olivierchemin-2
Community Member
1 month ago

URGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected

Hello Articulate Support & Community, I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile...
Articulate 360
e-learning development
storyline 360
olivierchemin-2's avatar
olivierchemin-2
Community Member
21 days ago

Hello Steven.

 

Hope you're fine.

 

Any update on our case ?

 

Thanks.

Olivier

StevenBenassi's avatar
StevenBenassi
Staff
19 days ago

Hi olivierchemin-2​,

Thank you, I hope you're also doing well!

We don't have any updates to provide as our development team prioritizes other fixes. No worries! We'll be sure to follow up with you as soon as we have news to share.

Have a great rest of your week!

  • olivierchemin-2's avatar
    olivierchemin-2
    Community Member
    5 days ago

    Hello Steven.

    Any news ?

    Is it possible to get access to an older version of storyline360? I know you can download some earlier versions with the 360 app, but its limited and I would like to use a version prior, like early 2025.

    thanks.

    Olivier

    • KellyAuner's avatar
      KellyAuner
      Staff
      4 days ago

      Hi olivierchemin-2,

      I'm happy to jump in here!

      Currently, we don't have any news to share. Our team is gathering as much information as possible to give us a better understanding of what's going on. We'll update this discussion as soon as we can!

      • olivierchemin-2's avatar
        olivierchemin-2
        Community Member
        21 hours ago

        Hi and thanks Kelly.

         

        Can you also answer me on that question :

        "Is it possible to get access to an older version of storyline360? I know you can download some earlier versions with the 360 app, but its limited and I would like to use a version prior, like early 2025."