Forum Discussion
AshleyT-Pollard
11 years agoStaff
Hi M,
The previous community members in this thread don't have an existing case where we were able to look at their files, but looking at Bingjie and Peter's original conversation it seemed that there was something associated with transferring the files from a computer using one version of Storyline to a computer using another version. If you'd like to share your Storyline file and the translated file with us we'd be happy to take a look.
Also, update 5 of Storyline was release at the end of January and although there wasn't a specific fix for that issue it's always best to work with the most recent update.