Forum Discussion

RobertaThomson's avatar
RobertaThomson
Community Member
3 years ago

Using Articulate 360 Trial on Microsoft Surface Tablet

Hello: I am looking for assistance in using an Articulate 360 Trial on Microsoft Surface Tablet. It will allow me to put in my sign-in credentials but once I click on the 'Sign-in' button it stops...
storyline 360
BeccaLevan's avatar
BeccaLevan
Community Member
3 years ago

Sorry for this snag, Roberta!

We're happy to help troubleshoot. Could I have you open a case here and share the following details:

  • Any specific errors you might see after clicking the sign-in button.
  • What browser you're having this issue in, and have you tried logging in with other browsers.
  • Confirm the email address you're trying to log in with.

We will reach out shortly after reviewing your case! Meantime, I want to share info on how to run Articulate 360 apps like Storyline 360 from a Mac: Working on a Mac.

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