Forum Discussion

AndreasRosenbus's avatar
AndreasRosenbus
Community Member
2 months ago

Variable is stopping wobbling effect but having no influence on object state

see attached video

  • Main slide with "keep progress" property
    • Button wobbling and rectangle visability with relationship to variable
    • Variable set to true on other slide
    • coming back to main slide wobbling stops but rectangle doesn't disappear :-(

Something is wrong in combination with object appearance, slide with keep progress property and variables from my point of view

storyline 360
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    2 months ago

    Hello Andreas!

    Thank you for reaching out and providing a video of the issue. I see what you're experiencing. However, I think our Support Engineers are a better fit to find the fix. I've created a case on your behalf and escalated it to our Support Engineers. They'll follow up with you via email shortly!

    For the future, you can always reach that team by submitting a support case. 

  • AndreasRosenbus's avatar
    AndreasRosenbus
    Community Member
    2 months ago

    Thanks Lauren for your quick feedback. I didn't know that I can start a support case by myself and started 2 more discussions that morning before reading your feedback properly. Sorry for that.
    Next time I will start a support case right away.

    • KellyAuner's avatar
      KellyAuner
      Staff
      2 months ago

      Hi Andreas,

      No need to apologize!

      I see you've connected with our teammate, Chester, in a support case. You're in great hands!

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    2 months ago

    Support can be pretty busy. While you are waiting for them, try this forum. Attach your .story file  (or even better, the affected slides) to your post here. Explain what you want to have happen, and what is happening instead. Being able to look into the project will  encourage somebody to take a look and try to help you out.

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