Forum Discussion
Vector graphics resize when slides are copied and pasted.
Our course workflow is for a course developer to do the initial design for their slides, then they hand their slides off to a graphic designer to do the final layout and design. We planned to hand o...
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
For anyone interested, we tracked the problem down to Microsoft Teams. Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue. Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day. It's unfortunate, but at least we came up with a workaround.
Thanks to Ian at Articulate Support for helping us track that down.
--Darby
H DarbyRalls,
Thanks for updating this community discussion! I'm glad to hear my teammate, Ian, was able to assist you.
