Forum Discussion
Video Freezing at 1 minute mark
We have multiple courses published to LMS and they all have videos in them. Recently we've been getting learner feedback that a video will freeze at the 1 minute mark. It doesn't matter how long the...
Hello Kristin,
Glad to see you getting awesome help from Jürgen. I also wanted to share that the version you're using is a couple of updates away from the most recent release. You can try updating your Storyline 360 installation to the latest version and republishing your course to see if this helps.
If the issue persists, try testing how your course behaves in a different LMS to test if the behavior you're experiencing is LMS specific. If your course works properly in a different LMS, you may need to work with your LMS provider to resolve the behavior on their end.
