Forum Discussion

Thinkaway's avatar
Thinkaway
Community Member
2 months ago

Thank you both for your suggestions!

I added a blank slide to the start of my SL file, setting it to jump to next slide (video slide) when timeline reaches .5 seconds.

I'm still having 2 issues:

1. When I view it in Review 360, it looks like I need to click the screen to get the video to play - is that normal (if so I'll add some sort of instruction to that blank screen to let the user know what to do?)

2. When I publish the teaser as a weblink, I'm just getting a blank black screen and no content (ie. it doesn't progress to the blank red screen nor the video at all).

Here's my web link: https://hub-academy-teaser.s3-ap-southeast-2.amazonaws.com/story.html

I've attached my SL file - any idea what I might be doing wrong?

Thanks again for all your help! 🙏


LucianaPiazza's avatar
LucianaPiazza
Staff
2 months ago

Hello Thinkaway, 

Thanks for reaching out with your project file! 

1.  What browser are you currently using? I can confirm that some browsers require user interaction to initiate any course content, even if there's no media on the first slide. This is a common behavior to ensure that users are ready to engage with the content. 

2. I tested your web link on my end, and I can successfully navigate through your course. I'm curious if you still experience this in another browser or incognito window. 

Looking forward to hearing from you!