Forum Discussion
Video Pausing In Published File SL 360
Hello:
I've published a project several times and get a video that pauses at exactly 9 seconds in-- this occurred in review, on the actual web host, and when I published as a SCORM file just to ch...
I see the files you sent, Jeff! They're in the right place, and our Engineers will begin testing them soon.
I'm having the same issue as Jeff Robedee. Has his problem been resolved?
Hello OES!
I'm sorry to hear you're facing a similar issue.
Jeff kindly shared that publishing at standard quality seemed to eliminate the problem for him, but I'd recommend connecting with someone on our support team to help determine a cause specific to your case. Someone will reach out to you shortly after!
CONNECT WITH A SUPPORT ENGINEER.
