Forum Discussion
Video preview looks grainy
Hi. I recently posted question on why illustration quality drops drastically when I post it to Rise and I managed to solved it by changing the format to .svg. However, now I’m encountering similar i...
Hi Luciana,
Is there a solution to this? I've been facing the exact same issue right now.
Same issue to the topic I also found here:
2018
Thumbnail selection in Rise videos - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2019
Can I change a thumbnail on a video? - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2021
Rise changing color of MP4 videos - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2022
Video thumbnail oddly pixelated and discolored - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2022
Video preview looks grainy - Rise 360 Discussions - E-Learning Heroes (articulate.com)
Hi Levon,
I just wanted to share that I responded to you in your other post here. We need a few details from you regarding the behavior you're experiencing so we can check to see if we have any solutions or workarounds to share.
Looking forward to your response!
