Forum Discussion
Video transcript button bug while using full screen mode
Hey everyone,
I think I encountered a bug while using your embedded transcript feature. You can reproduce the behavior when you toggle the full screen mode via the video control bar and activate the video transcript.
Once the transcript is enabled it will appear on the left side and will cover the video content of the screen while on the right side a black space appears. I will attach a screenshot below. I guess it was intended that the transcript window is appearing on the right side where the black space is reserved. Is it possible to change the appearance of the transcript to the right side?
Kind regards,
Sarah
Hello Sarah,
Happy to help!I do not see the same thing when I follow the steps to reproduce the behavior. Here's a quick recording of what happens when I enable the video transcript feature while in full-screen mode. I've also attached the file I used for testing to compare results.
If you encounter the same problem with my project file, try repairing your Storyline 360 installation to see if this fixes the issue. If re-installing doesn't work, please share a copy of your project file here or in private by opening a support case. I'd like to do further testing in case the behavior is caused by a setting in the Player.