Forum Discussion
Videos Flash/Flicker Before Playing in LMS and on Articulate 360 Review
Hi there! I have created three content pages that launch MP4s (created in Vyond, formerly GoAnimate). The videos play as expected when I launch them locally via Storyline 360. However, when I review...
I did provide the file and then support wants me to screen capture things. That feels arduous.
I'll admit it isn't a huge request to ask me to do that - but I feel confused as to why the project file isn't enough.
Hi Josh,
Thanks for getting in touch with our support engineers! I'm not sure why they are asking you to capture your screen. I'm not in the loop on what they are testing. I would reply to the support engineer with that question via the email you receive.