Forum Discussion
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
Hi,
My organization facing similar issues with freezing learning content published with LMS. We have tried numerous ways of having it solved by analyzing from perspective of prepared videos, damaged SCORM packages and issues with LMS itself - for now still progressing with LMS vendor to find possible reasons of such situation. We have observed that actually we got 2 main kind of issues: corrupted video files (usually damaged audio paths) and "SOMETHING" with LMS. Once we are able to solve issues with video itsefl by re-rendering videos again, we have no idea what can be wrong with LMS. We are sure that there is something wrong with our LMS, because during process of investigation we have ruled out browsers factor (we mainly testing on Chrome, but have tried on other ones as well, btw. IE perfecty dealing with corrupted video files, so "the force is strong with this old one"), we have tested same content which randomly freezing published with scorm cloud (not our LMS) and observed no issues, so the only guilty one is our LMS. Hope that further investigation will give some results and finally allow to publish longer videos content. Maybe some of you struggled with similar LMS related issues?
