Forum Discussion
Videos not playing in published course. HELP!!
I am working on a course with lots of videos. Originally they were really blurry and so I've been having to use the work around I learned here. //www.screenr.com/NTHH
I published the course last...
Hi Michelle,
When you said you're opening the web and LMS version and viewing the "preview" mode - I'm not sure what you're describing. The preview option is within a .story file, and if you're testing the audio/video you'll want to publish a file and load it into the intended environment to fully test it. Testing it locally could cause you to encounter local security restrictions, and cause your content to fail.
Namrata,
Since you mentioned no longer being able to play your audio or videos as of a specific time, it seems like a new development that it would first be good to check that you:
- Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
- You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
- Avoid using special characters, accents orsymbols in your file names.
Next, I'd conduct a repair of Storyline to see if the odd behavior is solved.
