Forum Discussion
WebM format
Hello! I updated Storyline this morning. Now, when I open a course, it automatically converts my MP4 files to WebM. Why is it converting the video files?
I see that Apple's Safari does not support WebM. If I design a course with a WebM video embedded, will it play on an iPhone or MacBook?
7 Replies
- FelixFrankeCommunity Member
Hi,
I wrote a long rant about this yesterday and I cannot find it anymore. Either it was too rtude (sorry!) or I did not send it off properly in my anger.
My main issue is that it bulks up the .story files (and the resulting SCORM packages) massively! How does a webm video which is four times the size of my steamlined mp4 files (I put a lot of effort into that!) load faster? My harddisk is getting swamped, some of my .story files are over 1 GB now, thanks to the forced conversion. I am really quite p... that Articulate do not even give us a choice but just start converting without asking. I cannot even stop it!
- MelanieSobie-14Community Member
I'm seeing that message also. Here is what is happening: https://www.articulatesupport.com/article/Storyline-360-WebM-Support
- BarryHollembeakCommunity Member
Thanks!
- BarryHollembeakCommunity Member
I have seen the same. Every time I open any course, or reopen a course I recently closed, I get the message:
I can be working on the course for 2 hours, save it, come back later, reopen it, and get the message again. It seems it shouldn't need to be done every time you open the course.
- CarolDungan-c47Community Member
I get this too. Why does it convert again if the video was already converted the first time?
- SilverfireCommunity Member
I'm not sure why that's happening, but as for playability, you're fine. See Can I Use.
- TamaraCraft-62fCommunity Member
Also, we use Cornerstone LMS. They recommend MP4 and "WebM" is not listed at all. I'm I about to run into a playability issue with my LMS?
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