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TamaraCraft-62f's avatar
TamaraCraft-62f
Community Member
7 days ago

WebM format

Hello! I updated Storyline this morning. Now, when I open a course, it automatically converts my MP4 files to WebM. Why is it converting the video files?

I see that Apple's Safari does not support WebM. If I design a course with a WebM video embedded, will it play on an iPhone or MacBook?

7 Replies

  • FelixFranke's avatar
    FelixFranke
    Community Member

    Hi,

    I wrote a long rant about this yesterday and I cannot find it anymore. Either it was too rtude (sorry!) or I did not send it off properly in my anger.

     My main issue is that it bulks up the .story files (and the resulting SCORM packages) massively! How does a webm video which is four times the size of my steamlined mp4 files (I put a lot of effort into that!) load faster? My harddisk is getting swamped, some of my .story files are over 1 GB now, thanks to the forced conversion. I am really quite p... that Articulate do not even give us a choice but just start converting without asking. I cannot even stop it!

  • I'm seeing that message also. Here is what is happening: https://www.articulatesupport.com/article/Storyline-360-WebM-Support

  • I have seen the same. Every time I open any course, or reopen a course I recently closed, I get the message:

    I can be working on the course for 2 hours, save it, come back later, reopen it, and get the message again. It seems it shouldn't need to be done every time you open the course.

    • CarolDungan-c47's avatar
      CarolDungan-c47
      Community Member

      I get this too. Why does it convert again if the video was already converted the first time? 

  • Also, we use Cornerstone LMS. They recommend MP4 and "WebM" is not listed at all. I'm I about to run into a playability issue with my LMS?