Forum Discussion

UlisesMusseb's avatar
UlisesMusseb
Community Member
3 years ago

Weird "Adobe Flash Player Setting" message

Hello. I am exporting an Engage interaction into Word. When I publish, each slide screenshot is darkened and has a message box with "Adobe Flash Player Setting" (see below).

I have the most recent version of Engage, and I've never experienced anything like this. I am publishing in the local drive, so I do not know where does this come from. I can't use the screenshots in Word like this.

Has anyone experienced this? Any info or help will be greatly appreciated.

Engage 360
Studio 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    3 years ago

    Hi Ulises,

    I appreciate you sharing what you are experiencing when publishing your Engage interaction to Word.

    I am unable to recreate this behavior. Is Windows up-to-date? Microsoft ended support for Adobe Flash Player on December 31, 2020.

  • UlisesMusseb's avatar
    UlisesMusseb
    Community Member
    3 years ago

    Thanks. Yes, Windows is up-to-date (my IT department makes sure it is). It is also now showing when I import an Engage interaction in SL.

    However, I did notice that this is happening only with one of my computers. I'll check with my IT department and if they don't find anything, I'll submit a ticket to Articulate.

    Thank you for your reply.

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