Forum Discussion
MataHenry-1476e
2 years agoCommunity Member
Wheel of death when loading Rise
Hi, this is probably an issue for the tech team, but our team is Brisbane/Perth/Sydney based and we have been seeing the wheel of death on all Rise site pages.
Nothing is wrong with our internet c...
MataHenry-1476e
Community Member
Hi Hazel, I use chrome and thought it may have been my cache - so as usual clear it but it didnt work. I checked my providers coverage status; no problem, a netspeed test; no problem, then moved to firefox and edge (given its a default for our company); no problem. I also have a diagnostic tool and there's no issue on my end.
This has been happening ever since the rollout of the new Rise 'Team' and Review 'Team Beta' functions, so assuming its got something to do with that. We have about 717 onlines, so perhaps we are affected more?
hazelB
2 years agoStaff
Hi Mata! I see that you've worked directly with one of our support engineers, John. Please feel free to reply back to him if you need anything else!