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ornellaLR's avatar
ornellaLR
Community Member
4 years ago

White border / edge on storyline

Hi there,

I have a  problem with storyline. When I watch the course on review, there are white borders / edges at the bottom or on the left. How can I remove those white lines ? I am using slide masters so I don't understand why this issue is not on all slides...

Many thanks!

storyline 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Thanks for reaching out and sharing those screenshots, ornella!

    I'm sorry you see white lines when viewing your course in Review 360. We released a fix for the white line around the Player in a previous version of Storyline 360.

    • Can you confirm what version of Storyline you're currently running? You can check that in your project from the Help tab and then click About Storyline.

    From here, I'd recommend updating Storyline to the most recent version: Storyline 360 (Build 3.53.25436.0) 

    If you don't see improvement from there, connect with one of our support engineers here so they can help investigate what's causing those lines!

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