Forum Discussion
White screen on resume on updated Rise course
Hi all. I've had a few course creators send through Rise SCORMS that have this issue after only updating embedded video urls, without changing course structure. I've just replicated the issue mysel...
Hello StephenDelbridg and NevinButcher,
Sorry to hear you're hitting this snag! I understand that resuming your published Rise courses results in a blank white screen.
Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If you can replicate the behavior in SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.