Forum Discussion
BenoitDoidic172
10 months agoCommunity Member
Why can't I buy a Freelancer Personal Plan subscription?
I am currently on a Team plan, but wanted to buy a Freelancer Personal Plan license as a new user. The "Buy Now" button under the Freelancer > Personal Plan option on the Pricing page seems to be broken: https://www.articulate.com/360/pricing/freelancers/
It just takes me to a Okta login screen for "markops-stage ALB Auth"?
- Tried logging into the Okta thing using my current Articulate account. User not recognized.
- No option to register a new account. Only option was to reset password, but my email must not be in the Okta system.
- I sent emails to Articulate rep, but no reply. Also opened a case.
Does anyone know a workaround to buy a Personal Plan seat?
Hello Benoit, sorry about that. There was some sort of hiccup in the process. It's been resolved.
- BenoitDoidic172Community Member
Thanks Tom. Button is working again. Resolving my other issue (unable to reuse my email address for an Articulate account) through support.