Forum Discussion
Why does Storyline take 90 seconds to save while running on Parallels Desktop?
I am running Storyline 360 on a Mac via Parallels Desktop. It always takes an average of 1.5 minutes to save a file. Has anyone found a way to correct this issue?
Thank you.
3 Replies
I updated Storyline to 114 on the Windows 11 computer. It was already 114 on the Mac. It still takes over 1 minute to save on Windows 11, even after I choose automatic compression from Video Options. The file size is 1.53 GB. Let me ask IT if I can send you a screen video.
Hello CJLu,
Thanks for reaching out! I'd be happy to learn more about your setup.
- Are you running the latest version of Storyline 360 (Update 114)?
- Do you notice a similar lag when publishing your Storyline courses, or is it only when saving?
To help improve your Parallels experience, I recommend checking out this article to assist with your settings inside the virtual machine as well as our System Requirements for Storyline 360.
If you're still experiencing this behavior, we'd be happy to take a look at a screen recording as you save a .story project file within a support case.
Looking forward to hearing from you!
Hello Luciana,
It's also taking over 1 minute to save on the Windows 11 computer. I checked the version, and it is 113. I will try to make the update now. I will return. Thank you for your help.
