Forum Discussion

LD_Sabrina's avatar
LD_Sabrina
Community Member
6 months ago
Solved

Why does the course language label change to English after copying a course?

Hello heroes, we often copy existing courses in Rise and use them as a base for building new ones, updates or different versions. Most of our courses are in German and we give them the German lab...
articulate 360 teams
localization
other
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    6 months ago

    Hi LD_Sabrina​,

    Great question! Happy to clarify how this currently works in Rise 360.

    At the moment, there is no setting that preserves language labels when a course is copied. Those labels will always default back to English. Labels are associated with the Articulate account of the current course Owner. If you send a copy of a course to another account, the unique label set will not travel with that course.

    Also, only the Course Owner can change the language settings. Managers can edit course content, but they cannot access course-level label configurations.

    I do understand that having this functionality could improve your workflow when localizing content. I've submitted both of your requests directly to our product team! We'll be sure to notify you if we release a future enhancement that helps.

DorisDengg's avatar
DorisDengg
Community Member
1 month ago

Hi,
the owner of our current project is on vacation right now, and we need to change just one word in the labels across 18 modules (in 9 languages). As a manager, I can't edit the labels. When I duplicate them, ALL the labels are in English. There’s no way I can retranslate all the labels. What can I do? 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    27 days ago

    Hi DorisDengg​,

    Sorry that you've run into this setback while a Rise course owner is away.

    Currently, Rise doesn’t support a way for course managers to edit language labels, and duplicating a course under a different owner resets its custom labels to English. To preserve the existing labels, the current course owner would need to make the label update in each course.

    If possible, I recommend avoiding duplicates and seeing whether the course owner can make the update remotely. Otherwise, the existing permissions unfortunately don’t allow managers or account admins to make that label-only change on an owner’s behalf.

    We recognize that these limitations can feel restrictive for course managers, especially when a course owner is away from the team or unavailable. Our development team is exploring ways to make Rise course collaboration more flexible for all parties involved.

    We'll be sure to provide updates if we release a future enhancement that helps!