Forum Discussion

MeeraLynn's avatar
MeeraLynn
Community Member
6 years ago

Why is my discussion greyed out please?

I posted the following a few hours ago but the post is greyed out? post about inability to print a slide Thanks in advance for your help.
storyline 360
RobertLeBlanc's avatar
RobertLeBlanc
Community Member
2 years ago

I too am having an issue with my post being greyed out. See post below.

Thanks in advance.

 

Stroryline get's stuck and have to force close. Support suggestions did not seem to help

Aug 05, 2024

Robert LeBlanc
By Robert LeBlanc

It seems like Storyline was working great for awhile.  I am doing some branching scenarios and have a pick your avatar slide and then populates the rest.  Since I was having issues, I thought I would try to create a master slide to minimize accidental mistakes.  I am having the same issue as I was before.  I may be crazy, but it seems all of my issues seem to come up whenever I am changing or adding states to Sylvie character.  When I did it the regular way Sylvie had some issue (not showing up sometimes, some freezing and other odd behavior) and now with master slides, it seems to get stuck and freeze when messing with her.  

I have redone this project multiple times trying to fix glitches and now wondering if it is the software or a Sylvie "gremlin".

Would really appreciate some help.  I am attaching a screenshot, the templates that both had issues and also a video of it freezing. 

 

Thanks in advance.

 

JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hi Robert, 

We have automated processes in place that flag posts that might contain content that violates our community guidelines. We go through each post and if we find one that was falsely tagged like your post, we immediately unflag them.  

I'm sorry to hear that you're still experiencing the issue. I let the support agent handling your case know that the issue is still not resolved, and I also shared that you're working on a company-issued machine. Your computer might be under certain policies or restrictions which could be causing the behavior.