Forum Discussion
Why is the player not showing all of the text???
Today must be the day for quirky things my Articulate 360 files.
In the "notes" section in my player, I always change the label to "Transcript". Today in my transcript tab I noticed that the text from my notes section is not contained within the player. See screen shot below. The left side is because of my screen shot skills. The right side is how it appears when the file is published but not in preview. Does anyone know why and how to fix it?
1 Reply
Hi SarahSexton,
Thanks so much for reaching out about this!
Can you please confirm that you're using the most up-to-date version of Storyline 360? We're aware of a previous issue where slide note text got cut off when the course was published. This was fixed in Update 99! It's difficult to determine if that could've affected your file without seeing it, but if you try updating the software and republishing the course, that may do the trick.
If that's not the case, I'd like to connect you with one of our Support Engineers to get you back up and running!
