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IpsitaDey-f2a09's avatar
IpsitaDey-f2a09
Community Member
2 months ago

Youtube videos not playing inside the SCORM

Hi, I am reexporting a SCORM file from January after making a small text change, only now none of my videos work. I get this message... Videos are visible on the published page but when we c...
advice
Articulate 360
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 months ago

Hello IpsitaDey-f2a09ā€‹, 

Thanks for reaching out!

I've opened a support case on your behalf so our team can take a closer look at your setup. We'll be in touch shortly via email. You're in excellent hands! We appreciate your patience. 

  • smanderson's avatar
    smanderson
    New to the Community
    14 hours ago

    I am experiencing the same error. Is there a solution?

    • IpsitaDey-f2a09's avatar
      IpsitaDey-f2a09
      Community Member
      3 hours ago

      Still not working, got bumped between Articulate and my LMS provider. LMS provider gave a work around and have had to alter code in SCORM to make it work. 

      On investigation, Articulate indicate it is youtube's issue. I have highlighted to Articulate that this has happened since their SCORM structural update in Feb/March this year, all videos were playing alright before.

      Here is what we are having to alter to our SCORM packages prior to upload:

      SCORMFILE.zip

      Extract and find SCORMFILE/scormcontent/lib/rise folder

      Search through each JS file for "cdn.embedly.com". Typically this is the 5th file from the bottom directly below a TTF file.

      Select this section of code...

      if(t.host==="cdn.embedly.com"&&t.pathname==="/widgets/media.html"){const s=new URL("https://embed.articulateusercontent.com/media/");return

      Replace with...

      if(false){const n=new URL("https://embed.articulateusercontent.com/media/");return

      Save file and re-zip the SCORMFILE folder.

      Note: that this is a solution we are applying and have come from our LMS provider. This is not from Articulate šŸ˜µ.