Forum Discussion

PatriciadeSouza's avatar
PatriciadeSouza
Community Member
2 years ago

Zoom region not visible

Hi.. I would appreciate some help

I have used Zoom regions for the first tine.... they are great! ... I set them up and they are working beautifully (in preview)

However I now cannot see the zoom region on my slide - so cannot change the size, move it etc

I thought I would be able to see the region when I clicked on it in the timeline... but no!

Am I missing something?.... 

I have attached a copy of one of the slides that use the Zoom region function so you can see what I mean!

Thanks

storyline 360

5 Replies

  • JudyNollet's avatar
    JudyNollet
    Super Hero
    2 years ago

    You can't see the Zoom Regions because their visibility has been turned off. (That's what the buttons in the eye-icon column are for.) 

    If you turn visibility back on, you'll be able to select and adjust the zooms. 

    FYI:

    • If you aren't seeing something on the slide that is in the Timeline, chances are the visibility is turned off. 
    • If you can't select something on the slide that is in the Timeline, chances are it's locked. (That's what the buttons in the lock-icon column do.)
  • PatriciadeSouza's avatar
    PatriciadeSouza
    Community Member
    2 years ago

    AH Amazing - thanks Judy

    I was already aware of the lock icon and how that worked... I also already know about the visibility button, but never use it!!...

    I never thought to look at that in this case, as I didn't (on purpose) switch it off!!

    Thanks again 

    • JudyNollet's avatar
      JudyNollet
      Super Hero
      2 years ago

      I think most of us have clicked an eye- and/or lock-icon button without realizing it at least once. Welcome to the club. 😀

  • indrani's avatar
    indrani
    Community Member
    7 months ago

    Hello,

    I am experiencing a similar problem.  I do not see the 'zoom region' option when I click on the' Insert' tab.  It is so weird.  Please, can anyone help me?

    Thanks

    IS

    • KellyAuner's avatar
      KellyAuner
      Staff
      7 months ago

      Hi indrani,

      I'm happy to help!

      Please maximize the Storyline window to show all features on the top ribbon. Here's a quick demo to show you how the top ribbon differs depending on the window size. This should do the trick, and if you have any questions, please let me know!