Articulate Review stuck saying "This item is still processing and will be shown here automatically when ready."

Hi Brian,

Sorry to hear you ran into these publishing errors! Review 360 was down for a few hours, and that may have been what affected your publish. You can check out our status page for a quick check and subscribe to any known issues!

Let me know if you're still running into publishing errors, and we'll go from there!

Good morning - I'm running into a similar issue. I have a large course that has been uploaded and sometimes it will play and sometimes it won't. When it won't it just hangs on the "still processing" blank screen.

Hello Jeff,

I'm happy to help you get past this!

Do you see that message on a particular browser or multiple ones?

If you don't mind sharing the content's Review 360 URL with our Support team, we can take a closer look! You can use this private upload link.

Hi, I am having this issue. Is the review site down ? 

I am having the same issue. So it seems to be a general problem. Hope they will fix it soon.

I'm having the same issue here as well.

Hi, Dean, Matthias, and Aziza,

I'm sorry to hear you're unable to publish to Review 360! We're currently investigating an outage that affects publishing from the desktop apps to Review 360. You can stay up to date on our progress and subscribe for updates on our status page:

Articulate Status

I'll also come back to update this discussion when a fix is in place!

Hello, 

Thank you for you quick answer, I'm positively surprised. 

It works now, thank you.

Hi, everyone!

As promised, here's the update: Review 360 is now working normally, and we're monitoring carefully. 

Thank you, Aziza, for confirming it's working for you!

Please let us know if you're still running into issues.