I am having an issue with embedded YouTube videos when published to Articulate Review and viewed in Firefox. It won't let you click on the play button with your mouse or finger, but you can tab to the play button to make it work.
Anyone have this issue and fixed it? Most of our users will want to click on the play button and won't know to tab to it.
I understand that you're unable to click the play button when viewing your course on Firefox. I'm happy to help narrow down the issue and have a few clarifying questions to start.
Are you using the most current version of Firefox?
Are you viewing the course on a desktop or mobile device?
If you're comfortable sharing your file, I'd like to test it out on my end. You can upload it here or share it with our team privately in a support case. We'll delete it from our systems once troubleshooting is complete!
1 Reply
Hi Brooke, and thanks for reaching out!
I understand that you're unable to click the play button when viewing your course on Firefox. I'm happy to help narrow down the issue and have a few clarifying questions to start.
If you're comfortable sharing your file, I'd like to test it out on my end. You can upload it here or share it with our team privately in a support case. We'll delete it from our systems once troubleshooting is complete!