Not receiving email notifications for comments in Review

This week I sent a Review link, but none of the comments has generated an email.   I've checked all the settings and I should be receiving instant notification when a comment is left in Review.     This feature has worked in the past, and I'm working in the latest version of Review.   Any ideas for a fix?

35 Replies
Ren Gomez

Hi Chelsea,

As a first step, you can reach out to your IT team and confirm that your organization didn't flag emails from "notifications-no-reply@articulate.com."

If that's been checked, please connect with our support team to confirm your account information and help us review which Articulate ID should be receiving notifications!