Not receiving email notifications for comments in Review

Aug 29, 2018

This week I sent a Review link, but none of the comments has generated an email.   I've checked all the settings and I should be receiving instant notification when a comment is left in Review.     This feature has worked in the past, and I'm working in the latest version of Review.   Any ideas for a fix?

39 Replies
Ren Gomez

Hi Chelsea,

As a first step, you can reach out to your IT team and confirm that your organization didn't flag emails from ""

If that's been checked, please connect with our support team to confirm your account information and help us review which Articulate ID should be receiving notifications!