thanks but that's not it. I have a Rise 360 course to be reviewed. The developer gave me a link in an email. it didn't work so I copied it to my chrome browser. then it displayed review and I selected it. it allowed me one comment and now I can't see how to add more comments. I was able to respond to a comment but not add new ones.
I understand you're unable to comment on the course that was shared with you. It was a great first step trying the Review 360 link in a different browser! I'd like to ask you a few clarifying questions to help better understand the issue.
Are you receiving an error message when you try to leave a comment?
Were you prompted to log in when reviewing the course? The course owner may require reviewers to sign in with an account before allowing them to post comments.
I'm all good Kelly. I didn't see the faint icon on the right side of the review screen. In my opinion it should be more distinct and/or have a hover tip that identifies it is the place to create a comment.
I'm glad you were able to solve the issue and thank you for your feedback! We love to hear from our customers to help us understand what will be useful to you. You can also share this with our team in the form of a feature request. Please let me know if there is anything else we can help with!
5 Replies
Hi Jim,
You can change the frequency and the type of notifications you receive. Take a look at these two articles to get started:
I hope that helps, and let me know if you had something else in mind!
thanks but that's not it. I have a Rise 360 course to be reviewed. The developer gave me a link in an email. it didn't work so I copied it to my chrome browser. then it displayed review and I selected it. it allowed me one comment and now I can't see how to add more comments. I was able to respond to a comment but not add new ones.
Hi Andrea,
I understand you're unable to comment on the course that was shared with you. It was a great first step trying the Review 360 link in a different browser! I'd like to ask you a few clarifying questions to help better understand the issue.
I'll look out for your response!
I'm all good Kelly. I didn't see the faint icon on the right side of the review screen. In my opinion it should be more distinct and/or have a hover tip that identifies it is the place to create a comment.
Andrea
Hi Andrea,
I'm glad you were able to solve the issue and thank you for your feedback! We love to hear from our customers to help us understand what will be useful to you. You can also share this with our team in the form of a feature request. Please let me know if there is anything else we can help with!