Hi Rich, if the video starts from a blank screen and fades into a scene, the workaround solution would be to trim the fade-in from the beginning of the video.
I understand it would be helpful if you could choose the exact thumbnail image for your videos. If we make any changes to this that help, we'll let you know!
One more Rise user who very much wants this functionality! I'm also surprised that it's not already available.
My work-around for now (like a couple others above) is that I upload the video to my video editing software and trim the first 1/2 a second and then save as a MP4. However, this is a cumbersome thing to have to do, especially when you have numerous videos in your course. It also causes the video to sometimes start abruptly since the beginning is being trimmed.
Hi there, John. The default Rise video is showing the first frame of the video before the learner clicks to play. Is the first frame of your video not showing? We can have a look at your video file and see if we can make any recommendations. You can share it with us privately by clicking here if you'd like!
Yep, I know Sean. This has been a feature request that was made a long time ago. Really unfortunate that I have to spend time doing a work-around to get an image rather than a black screen. I had this issue today while creating a short course that had seven videos in which I had to export to my video editor and insert an image. That took an extra half an hour or so of my time.
Is there any update on this? It's ridiculous that in 2021 Rise still cannot support a thumbnail image. This should be standard at this point if Rise is to be used in a professional setting. Please make this change!
Any progress on this? Your player may have this already built-in (<video controls poster="/">) and the devs would only need to link up the front end to allow the image upload.
Adding the ability to upload or generate a thumbnail is pretty standard issue on most video platforms (YouTube, Kaltura, etc). This would be a great assist to help customize presentations.
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I don't understand why some of my videos have thumbnails/covers and some don't. They are all created the same way.
Hi Rich, if the video starts from a blank screen and fades into a scene, the workaround solution would be to trim the fade-in from the beginning of the video.
I understand it would be helpful if you could choose the exact thumbnail image for your videos. If we make any changes to this that help, we'll let you know!
One more Rise user who very much wants this functionality! I'm also surprised that it's not already available.
My work-around for now (like a couple others above) is that I upload the video to my video editing software and trim the first 1/2 a second and then save as a MP4. However, this is a cumbersome thing to have to do, especially when you have numerous videos in your course. It also causes the video to sometimes start abruptly since the beginning is being trimmed.
Just adding my name to the list of people who need this functionality (in Rise):)
Hi there, John. The default Rise video is showing the first frame of the video before the learner clicks to play. Is the first frame of your video not showing? We can have a look at your video file and see if we can make any recommendations. You can share it with us privately by clicking here if you'd like!
Would like to bump this. Very strange this basic function of a thumbnail is not available in Rise.
Yep, I know Sean. This has been a feature request that was made a long time ago. Really unfortunate that I have to spend time doing a work-around to get an image rather than a black screen. I had this issue today while creating a short course that had seven videos in which I had to export to my video editor and insert an image. That took an extra half an hour or so of my time.
Just adding my name to the list of people who need this basic functionality, which you would expect from Rise by now ;)
Is there any update on this? It's ridiculous that in 2021 Rise still cannot support a thumbnail image. This should be standard at this point if Rise is to be used in a professional setting. Please make this change!
I'm adding my name to the list of people who require this functionality
Any progress on this? Your player may have this already built-in (<video controls poster="/">) and the devs would only need to link up the front end to allow the image upload.
I'm also adding my name to the list of Rise users that want this functionality. Please add this to your roadmap.
Adding my request for this feature - would be a lot less work than trimming the videos in another program.
please fix this issue...
Adding my name to this request. It would be great to see this functionality added to the roadmap. Thank you!
It's been two years since this request was first made. This is a fix, not an added feature. Please fix it.
Adding my name to this list. Would like to see this functionality.
Me too - Its a simple request!
Adding the ability to upload or generate a thumbnail is pretty standard issue on most video platforms (YouTube, Kaltura, etc). This would be a great assist to help customize presentations.
Adding my name to the list :D
Also adding my name to the list!! This seems like a simple feature why can't this be done???
Yet another feature that most apps have that Rise refuses to implement. What a shock.
I would also like to get this functionality ASAP!
+1 for this feature to be added
Is there an update to this request? I believe this is a much needed feature.