Just upload one single frame at the very start of the video that you want as the thumbnail. As long as it's only one frame you won't see it when you click play, only on the thumbnail.
This is ridiculous that this has not been implemented yet. This is such a SIMPLE and BASIC feature in every platform (YouTube, Vimeo etc). You make lovely tools but really let us down with the basics, things that are completely common sense. It really baffles me.........
I am having the same issue with Rise 360 videos. I'm having to take time to edit all the videos to get rid of the starting fade. It is a waste of time to adjust for something that should be standard.
+1 here. My Storyline block starts with a video, and when I export it to Rise it shows up as a big boring black rectangle. Not very visually engaging for the learners!
I guess there are so many requests for new features that the developers find it difficult to know where to start. But I'd suggest actually MAKING a start by clearing up some of these things.
If they're involved in "bigger things" then they're missing a trick, because so many of these would take little work to fix, and make the interface SO much more flexible and user-friendly.
Articulate's support team is good, but a responsive development team would enhance the offering a whole lot more.
I am a new customer and have just advocated for my company to start using Articulate. I have to say, I am starting to get worried by the number of basic features I've been seeing on the community boards that have been requested more than 3 years ago and still no update. Does the product development team at Articulate take user feedback and requests seriously?
This is another necessary feature to which I add my name on the request list.
I can only repeat that I assume they're involved in "bigger things" and tidying up what must be a host of detailed requests seems not to be a priority.
It's their train set so they can do as they wish, but knocking off some of the simpler/older/most-requested ones wouldn't be a bad idea.
You are wise to be worried. Get used to seeing basic requests that are six years old or worse. The Articulate team seems to hold their "road map" as some sort of bible for development focus. The road map contains little focus on improving existing functionality, no matter how basic the features. If it's not on the road map, it doesn't happen, and the road map only goes forward.
I have tried all of the suggestions to get a preview image to show instead of the black screen when I upload a video. The sample content for Articulate Rise courses shows a preview image. How can I get it to look like that?
I'm looking for an update on this functionality request. Are we still waiting for the ability to add a thumbnail to a video so that a black screen is not displayed?
We need the ability to either upload or choose a thumbnail from somewhere in the video. That or allow for embedding the video from somewhere like Wistia or Vimeo where we have already chosen a thumbnail!
Another user to add to the pile of people not getting a response to the simplest of feature requests. Unbelievable this isn't resolved after three years.
This feature would alleviate a few pain points for our users in one fell swoop. Videos could fade in (and not have a blank thumbnail), and once videos finish playing, they would end on the first frame (white), which would show more clearly that the video has finished and the learner can move on.
137 Replies
Just upload one single frame at the very start of the video that you want as the thumbnail. As long as it's only one frame you won't see it when you click play, only on the thumbnail.
I do not really understand what this means
This is ridiculous that this has not been implemented yet. This is such a SIMPLE and BASIC feature in every platform (YouTube, Vimeo etc). You make lovely tools but really let us down with the basics, things that are completely common sense. It really baffles me.........
I am having the same issue with Rise 360 videos. I'm having to take time to edit all the videos to get rid of the starting fade. It is a waste of time to adjust for something that should be standard.
+1 here. My Storyline block starts with a video, and when I export it to Rise it shows up as a big boring black rectangle. Not very visually engaging for the learners!
It's been almost three years since we've asked for this functionality. Any progress on this Articulate? Sort of disappointing.
Could NOT agree more! It's unreal how many of these threads have been out here for YEARS and nothing has been done about them. Really disappointing :(
YESSSSS! Like simple, simple, simple things! (By biggest pet peeve: not being able to adjust the text color of the title for the course)
I guess there are so many requests for new features that the developers find it difficult to know where to start. But I'd suggest actually MAKING a start by clearing up some of these things.
If they're involved in "bigger things" then they're missing a trick, because so many of these would take little work to fix, and make the interface SO much more flexible and user-friendly.
Articulate's support team is good, but a responsive development team would enhance the offering a whole lot more.
Dalej nie widzę możliwości wyboru miniatury
I am a new customer and have just advocated for my company to start using Articulate. I have to say, I am starting to get worried by the number of basic features I've been seeing on the community boards that have been requested more than 3 years ago and still no update. Does the product development team at Articulate take user feedback and requests seriously?
This is another necessary feature to which I add my name on the request list.
I can only repeat that I assume they're involved in "bigger things" and tidying up what must be a host of detailed requests seems not to be a priority.
It's their train set so they can do as they wish, but knocking off some of the simpler/older/most-requested ones wouldn't be a bad idea.
You are wise to be worried. Get used to seeing basic requests that are six years old or worse. The Articulate team seems to hold their "road map" as some sort of bible for development focus. The road map contains little focus on improving existing functionality, no matter how basic the features. If it's not on the road map, it doesn't happen, and the road map only goes forward.
Get used to workarounds for simple stuff.
Bump please add this feature to Rise, having to add a video to another program for what is pretty standard functionality seems silly.
+1 for this functionality to be added.
I have tried all of the suggestions to get a preview image to show instead of the black screen when I upload a video. The sample content for Articulate Rise courses shows a preview image. How can I get it to look like that?
Has there been any update on this at all ?
I'm looking for an update on this functionality request. Are we still waiting for the ability to add a thumbnail to a video so that a black screen is not displayed?
We need the ability to either upload or choose a thumbnail from somewhere in the video. That or allow for embedding the video from somewhere like Wistia or Vimeo where we have already chosen a thumbnail!
Running into this problem almost 3 years later unfortunately :(
Another user to add to the pile of people not getting a response to the simplest of feature requests. Unbelievable this isn't resolved after three years.
+1
This feature would alleviate a few pain points for our users in one fell swoop. Videos could fade in (and not have a blank thumbnail), and once videos finish playing, they would end on the first frame (white), which would show more clearly that the video has finished and the learner can move on.
+1
This feature would resolve pain points for our users as well.
+1 It takes so much extra editing time to workaround not having a thumbnail. Please add this feature to your roadmap soon!
I agree. I'd love to be able to add a thumbnail image for .mp4 videos without having to do additional editing.
+1 This would make the editing process much more efficient.