Collaborator rights
Aug 14, 2018
Pinned Reply
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request, and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look slightly different but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or a support case.
41 Replies
Hi Ros,
I know a few folks have reached out with similar questions, and currently, the original owner of the Rise course is the only one who has access to publish or adjust overall course settings (theme, labels, etc.). That is something our team has on their list to take a look at, and build more features around teams and collaboration, so I'll let you know here once that is ready!
If you do fall off the earth tomorrow, we have a few strategies to help your team get access to the content again, and they'll want to reach out to our Support Engineers to get started! That way they can share your Articulate ID and any other private information outside of ELH.
Best of luck keeping those feet on solid ground! If you need anything else, give us a shout. 😀
What we do in our group is that when a Rise course is done, or you're at a good stopping point, we ask our authors to Send Copy to a designed team member, so he always has a copy of everyone's work - it's our library/archive. So while we don't have the original course, we have an exact copy - so it's a good back-up strategy. Send Copy is also a way to show newer authors how certain nice effects are created, since it's essentially the 'course code'.
To enable consistency across all our authors, we also have a standard Rise course template which we Send Copy to all our authors (and resend when the template changes).
That will be very helpful Ashley! The dept I work for uses a rapid Animator app that allows us the following sharing options: View only, Copy only, Edit & export, or full access (which is Edit + ability to delete) to project.
While the Articulate team had their reasoning for limiting collaborators access, it concerns my Manager that if I go on vacation (something less dramatic, hehe) and someone needs to make edits to my project and republish, it's not possible unless they have my login info, which I feel is more of a security concern than allowing my team mate full access to an individual project.
So I look forward the future updates!
Hi Erin,
Another good example, as sharing login information is not only a security risk but would go against the license terms of Articulate 360.
I don't have an ETA on this type of change to Collaborators, and I hope that doesn't impact your manager's approval of vacation time!
We'll keep folks posted here as soon as we have an update.
+1 from me for this feature
We have started to create some courses in Rise and now (because of vacation and sickness) we were facing the problem of simply sharing a project with the SME, because the collaborator couldn´t get the share link.
It would be nice if the owner would be able to (if needed) restrict the rights of the collaborator for separate functions (like export or settings or share), but for normal collaboration all features should be available.
Thanks for your sharing your +1 Susi!
We understand how important it is to simplify how training teams work together. It’s top of mind for us as we work on new Rise features. And, I will make sure your feedback gets to our product team.
A colleague of mine left on maternity leave. Prior to leaving she made me a collaborator on 2 courses that needed editing. I have been able to edit. But I don't have the capability to export. My ribbon that should say Settings, Share, Review, and Export is missing. See screen shot below. I do see the content in my shared with me folder. Can anyone help? Please
Hi Celeste,
Without being the course owner, you won't have those options. You can only edit course content.
Articulate team - I have a HUGE need for collaborators to have varying roles within the courses...especially being able to publish a course! Would love to see this feature in an upcoming release!
April -Thank you so much for the quick reply.
Celeste Bramlett
Learning Technical Developer
Commercial Education
Roche Diagnostics Corporation
9115 Hague Road
Indianapolis, IN 46250
Mobile 317.341.3502
https://www.roche.com/
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Hi Celeste,
I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
Hi April,
Thanks for sharing your feedback!
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Hi everyone,
Exciting news! We've enhanced collaboration in Rise 360. Find out about different collaborator roles here.
And this isn’t the only cool feature we released today! Check out our What’s New page for the full list. Let me know if you have any questions or comments. 🙂
Hi!
Quick question: Are collaborators able to access pre-existing block templates?
Great question, Hubble Studios!
You'll always have access to your own block templates. If someone else created a block template, you'll have access to it if they chose to share it with the team.
You can read more about sharing block templates here!
Just to push this request up again, I would love to have the ability to always share Rise 360 courses with my team (We are a team of two). Is there a way to auto send all courses to the other person as a collaborator and have the originator be the owner?
Hi Tony!
You'll want to add your teammate as a collaborator on each course manually since there isn't a way to automate that. Thanks for letting us know how we can make Rise better for you!
Hi
I'm glad this topic was near the top of the list as I was going to start a new request.
I am Admin for our team and it seems strange that I cannot access all of my team's contents. A live example: I have a team member who is currently ill with Covid-19. We need to access one of his Rise lessons to make some changes but we can't. I don't want to have to pester him to give me collaborator access or to make the changes himself whilst he's ill.
I know collaborator rights are possible but these can be missed. Surely an Admin must be able to access all content within their Rise team.
I will suggest this as a feature request but given the current world situation and the ever likely need to work remotely, I really hope the Articulate team see the importance of Admin access to all projects.
Thanks, Dan. I can definitely understand where you're coming from. I'll be sure our larger team sees your feedback.
We have a collaborator who is randomly making extra courses (duplicates) and because he has access, he has accidentally deleted the wrong courses and renaming ones incorrectly.
Can Articulate look into creating another sub users who cannot delete or create courses?
Been 3 years since original post and a year since my comment. I now have a team of 20 earning Articulate $20k a year yet I still can't browse/search/edit all lessons, even though I am the account holder.
PLEASE MAKE THIS HAPPEN!
Echo your frustration. We've subsequently found there's multiple duplicates. Despite providing clear instruction and training, we are discovering all these new courses we had no idea about and they need to be published asap with little/no QA/QC and full of errors. Becomes our problem..
Echo your echo!
HI Articulate where do you stand with this feature, we either need the Admin to have full access to all courses or have full access as a collaborator to make changes to settings such as themes etc. permissions isn't a huge ask and this has been on the table for 4+yrs
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request, and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look slightly different but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or a support case.
I am the Rise 360 Owner and want to add collaborator. I do into Settings, click Collaborators, but when I click Invite and add an email address, I get the error message "This user does not have a Team account." How do I give people a Team Account?