External Links During Trial Period

Dec 11, 2021

Hello,

When I created my course, I tested my external link and it worked. However, when my colleagues accessed the link, a message appears that external links are disabled during the trial period.

Is there any other way for me to include a link to a website. This is really unfortunate that you don't find out this problem until after your course is published.

Thanks,

Traci 

1 Reply
Tom Kuhlmann

To discourage spam and phishing attempts, we've disabled file attachments (including attachment blocks) and external links (i.e. those not to articulate.com or rise.com addresses) when you share a course as a Web link during a Rise 360 trial.

Links and attachments still function as expected when previewing the course, viewing the course in Review 360, and when exporting to PDF, the web, or for LMS. External links and attachments will work as expected for Web link shares once your trial becomes a subscription.