Forum Discussion

HelenCarter's avatar
HelenCarter
Community Member
5 years ago

Issue with uploading Rise SCORM to TalentLMS

Hi, we are having a real issue uploading the SCORM to Talent and wondered whether anyone else was having the same issue?

rise 360

4 Replies

  • HelenCarter's avatar
    HelenCarter
    Community Member
    5 years ago

    Hi Karl

    We keep getting an error message when we try to upload the SCORM ZIP folder to our LMS.  the size of the file is 4mb which is below the limit of 6mb on Talent

    • CNavarro's avatar
      CNavarro
      Former Staff
      5 years ago

      Hi Helen, I am sorry that you are experiencing this issue. I recommend testing your course in SCORM Cloud, the industry-standard testing engine. If your SCORM output uploads fine in there, then we know the issue is with your LMS; please contact your LMS provider. They should be able to help out with LMS-specific issues. 

      If it doesn't work on SCORM Cloud as well, please open up a case with us here, so we can take a look.


  • HelenCarter's avatar
    HelenCarter
    Community Member
    5 years ago

    Hi Chino, thanks for your response - we found out in the end it was due to the Audio files and video files that were directly uploaded to RISE were identified as the source of problem which caused issues for the SCORM package to be uploaded to TalentLMS.