I have recently started on an accessibility journey with my companies learning content. I have been testing our content made in Rise 360 with a multitude of devices, including using Android's TalkBack reader.
We have found that when we use question components in the course and provide feedback within the component, TalkBack will only state that it is the feedback field and not read the contents. We don't get this issue using iOS's VoiceOver, which has puzzled me further.
Has anyone else had this experience and found a fix?
Hi Heather! So sorry to hear you are encountering this with the Android TalkBack reader. We are aware of this issue and we'll make sure to update this thread once there is a fix. Thanks for letting us know about this, and I’m sorry if it’s slowing you down!
I am using storyline360. I am also facing one issue, when we are playing the content in android tab chrome browser using talkback screen reader. I ubserved the screen reader is reading plain text two or three times when When we focus using the (Alt+Right Arrow) or (Alt+Left Arrow). I also checked before and after upgradeing the text. I request you to get solution for this issue. Please help me if any one have any idea. I created a discussion in community. Please check the link below.
Hi, Eswarkumar! Would you mind sharing your Storyline 360 file? You can share it privately using this form. One of our Customer Support Engineers will reach out and work with you directly. Thanks!
3 Replies
Hi Heather! So sorry to hear you are encountering this with the Android TalkBack reader. We are aware of this issue and we'll make sure to update this thread once there is a fix. Thanks for letting us know about this, and I’m sorry if it’s slowing you down!
I am using storyline360. I am also facing one issue, when we are playing the content in android tab chrome browser using talkback screen reader. I ubserved the screen reader is reading plain text two or three times when When we focus using the (Alt+Right Arrow) or (Alt+Left Arrow). I also checked before and after upgradeing the text. I request you to get solution for this issue. Please help me if any one have any idea. I created a discussion in community. Please check the link below.
https://community.articulate.com/discussions/articulate-storyline/talkback-screen-reader-reading-the-text-two-times
Please check the attached two screenshots for focus area reference..
Thank You
Hi, Eswarkumar! Would you mind sharing your Storyline 360 file? You can share it privately using this form. One of our Customer Support Engineers will reach out and work with you directly. Thanks!