When i checked by using Android tab the on screen text element is read two or three times by the "TalkBack" screen reader. Is there any solution to this error?
I observed there are two focus came. By using keyboard shortcut(Alt + rightarrow or Alt + leftarrow). While changing the focus to next or previous element one is external and one is internal div element may be. The external focus is reading two times and the internal focus is reading one time by the screen reader.
Please check the attached two screen shots for that two types of focuses reference.
Please give me the solution for this type of error as soon as possible.
I understand that TalkBack is reading content twice! Are you finding this just within Storyline projects or does this happen on other web pages as well?
Have you tried using a different browser to view the course? Does TalkBack still repeat the content?
I am using storyline only. I checked in android tab with chrome browser with talk back screen reader. When i give any plain modren text the screen reader is reading multiple times. If i use any trigger to that text box the screen reader is reading one time only. But at the end it is reading button (like suffix). Please help me to this issue. I am wating for your replay.
I'd like to connect you with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon via e-mail.
3 Replies
Hello Eswarkumar!
I understand that TalkBack is reading content twice! Are you finding this just within Storyline projects or does this happen on other web pages as well?
Have you tried using a different browser to view the course? Does TalkBack still repeat the content?
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I am using storyline only. I checked in android tab with chrome browser with talk back screen reader. When i give any plain modren text the screen reader is reading multiple times. If i use any trigger to that text box the screen reader is reading one time only. But at the end it is reading button (like suffix). Please help me to this issue. I am wating for your replay.
Hi, Eswarkumar.
Thank you for the additional details!
I'd like to connect you with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon via e-mail.