Is there anyway to get ownership back or will there be a feature to get ownership back after transferred. For instance, if I transfer a Rise course to a co-worker and they somehow are not in the office or unable to access it, how can I get it back?
Thanks for chiming in and explaining why it's so important to you, Catherine! That's super helpful. I added your voice to the feature request.
I don’t currently have any updates at this time, but you're now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
In the meantime, if there's anything else I can do to help, please let me know!
Yes, we're actively working on this feature. Unfortunately, I don't have an exact ETA for you right now but I'll be sure to update you as soon as possible.
We have already been testing the new management features out this morning
and this is just what we needed. Awesome job Articulate! This will save us
hours of work and headache. Thank you so much!
Yes, adding my thanks. I waited patiently and trusted that the Articulate 360 team would eventually come up with a simple, effective solution. The wait was worth it. Excellent that we can transfer all courses to another subscriber in one click when they leave.
(Plus as usual great new features - been experimenting successfully with scenarios already.)
Now it's easy to transfer Rise 360 content from one team member to another when someone leaves the team. Check out this video to see how it works and this step-by-step tutorial for more details.
Checking in on this thread - this is a huge pain point for my team, as well. We had a teammate leave the team and had to rebuild a course that she had ownership of from scratch last year. Now, there is a function that allows us to transfer ownership when we remove an author from a seat, which is great!
What I'd really love to see is an admin setting that lets us automatically assign all seats as collaborators on content and prompt the author to assign a secondary owner for each course. With a 10-seat authoring team, we really need the flexibility to hand off edits and reviews and to avoid the bottleneck of publishing content when the original author is on vacation or gone for the day!
I second Sheri Moore request. We are a team of course developers and having one owner is very restrictive, particularly when urgent changes are required to a course and the 'owner' is absent or on leave. When will this issue be rectified as I can see there are multiple requests for this in this thread which is more than 12 months old.
You can add collaborators to any Rise 360 course, and set the collaborators' role to Admin. Admins can do everything course owners can do (edit, publish, etc.) except edit labels, transfer ownership, and delete the course.
I am reading through all the comments here, as I have searched for an answer for this concern. These requests were 2 years ago, is there any update on this please?
We've got a workaround - we have multiple accounts, and we treat one as the master where ownership is retained, files are then shared with other accounts are used as second tier accounts where the work is done. Bottom line is that it costs my organisation for an extra account we shouldn't need.
Hi there, Alison. We have released some updates since this discussion was started. Can you let me know what isn't working for you? I'll do my best to help!
Adding another vote to this thread. I agree, the updates implemented some time ago are helpful; being able to move content from one owner to another is great. And my team has a workaround for that. However, at times, we may not know what courses were created and may not have been moved back to our sole owner prior to the creator leaving the company, going on leave, having a sick day, etc. A feature that indicates each course that was created under a specific team would be helpful. This would likely require the ability to filter - our team's license covers MANY unrelated teams within our company, so sifting through them would be tedious without a filter. But it would be amazing if we could see who currently has ownership of which courses in our team. And be able to shift them around, if needed, maybe with Admin rights?
Hi, Jen! We're documenting requests for a team content management tool such as you described, and I've added you to the list. We'll update you here if we have any progress on this feature. You're in the right place!
+1 to all of the above. We should not have to remove users who are out to make definitive changes, publish to review or export. These comments are 3+ years old, any progress?
I'll add to this - over a year since the last comment.
How have you not implemented robust content management tools as yet? It's been 5 years since they were first brought to your attention as a showstopper for many users work and little has happened. It's not rocket science, this is a well established requirement for collaborative software.
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
73 Replies
Thanks for chiming in and explaining why it's so important to you, Catherine! That's super helpful. I added your voice to the feature request.
I don’t currently have any updates at this time, but you're now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
In the meantime, if there's anything else I can do to help, please let me know!
Is this feature going to be added? It's been more than a year since this thread started.
Kind regards,
David
Hi David,
Yes, we're actively working on this feature. Unfortunately, I don't have an exact ETA for you right now but I'll be sure to update you as soon as possible.
Thanks for your understanding and patience.
Allison
Hi everyone,
Good news: we just released some new features that are going to solve a lot of the pain you've points you've brought up in this thread.
The first one allows you to assign different roles for different users. Here's a video that shows how that works.
The second one makes it easy to transfer Rise 360 content from one team member to another when someone leaves the team.
Check out this video to see how it works and this step-by-step tutorial for more details.
And these aren't the only cool features we released today! Visit our what’s new page for the full list.
Let me know if you have any questions or comments. :)
This is great news...thank you!
You're welcome :)
We have already been testing the new management features out this morning
and this is just what we needed. Awesome job Articulate! This will save us
hours of work and headache. Thank you so much!
Chris
Thanks so much for that feedback, Chris! Glad to hear you're loving the new feature as much as we do. 💙
Yes, adding my thanks. I waited patiently and trusted that the Articulate 360 team would eventually come up with a simple, effective solution. The wait was worth it. Excellent that we can transfer all courses to another subscriber in one click when they leave.
(Plus as usual great new features - been experimenting successfully with scenarios already.)
I'm so glad to hear that you're loving this new feature. :)
I'll chime in that we have experienced similar issues across our team. Looking forward to a possible solution in the future. Thanks!
Hi, Emily!
Now it's easy to transfer Rise 360 content from one team member to another when someone leaves the team. Check out this video to see how it works and this step-by-step tutorial for more details.
Let me know if you had something else in mind!
Checking in on this thread - this is a huge pain point for my team, as well. We had a teammate leave the team and had to rebuild a course that she had ownership of from scratch last year. Now, there is a function that allows us to transfer ownership when we remove an author from a seat, which is great!
What I'd really love to see is an admin setting that lets us automatically assign all seats as collaborators on content and prompt the author to assign a secondary owner for each course. With a 10-seat authoring team, we really need the flexibility to hand off edits and reviews and to avoid the bottleneck of publishing content when the original author is on vacation or gone for the day!
I second Sheri Moore request. We are a team of course developers and having one owner is very restrictive, particularly when urgent changes are required to a course and the 'owner' is absent or on leave. When will this issue be rectified as I can see there are multiple requests for this in this thread which is more than 12 months old.
Hi Melinda!
You can add collaborators to any Rise 360 course, and set the collaborators' role to Admin. Admins can do everything course owners can do (edit, publish, etc.) except edit labels, transfer ownership, and delete the course.
Check out this article for more tips on collaborative authoring in Rise 360.
I am reading through all the comments here, as I have searched for an answer for this concern. These requests were 2 years ago, is there any update on this please?
None that I've heard of....
We've got a workaround - we have multiple accounts, and we treat one as the master where ownership is retained, files are then shared with other accounts are used as second tier accounts where the work is done. Bottom line is that it costs my organisation for an extra account we shouldn't need.
Hi there, Alison. We have released some updates since this discussion was started. Can you let me know what isn't working for you? I'll do my best to help!
Adding another vote to this thread. I agree, the updates implemented some time ago are helpful; being able to move content from one owner to another is great. And my team has a workaround for that. However, at times, we may not know what courses were created and may not have been moved back to our sole owner prior to the creator leaving the company, going on leave, having a sick day, etc. A feature that indicates each course that was created under a specific team would be helpful. This would likely require the ability to filter - our team's license covers MANY unrelated teams within our company, so sifting through them would be tedious without a filter. But it would be amazing if we could see who currently has ownership of which courses in our team. And be able to shift them around, if needed, maybe with Admin rights?
Hi, Jen! We're documenting requests for a team content management tool such as you described, and I've added you to the list. We'll update you here if we have any progress on this feature. You're in the right place!
+1 to all of the above. We should not have to remove users who are out to make definitive changes, publish to review or export. These comments are 3+ years old, any progress?
I'll add to this - over a year since the last comment.
How have you not implemented robust content management tools as yet? It's been 5 years since they were first brought to your attention as a showstopper for many users work and little has happened. It's not rocket science, this is a well established requirement for collaborative software.
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.