Storyline Interactives in Rise not displaying in Canvas

Mar 17, 2022

Hello all, Have a course with a combo of videos and Storyline interactive blocks in Rise.  Published Rise for Web because don't need the LMS tracking. After embedding the Rise course in Canvas (using HTML editing) the interactive in Lesson 1 works, but the other interactives in lessons 2, 4, and 5 don't even show up in Canvas.  All interactives display and work fine in Rise.  The problem is likely the translation to Canvas.  Wondering if any of you have experience with Rise to Canvas set up and ideas about what's creating the problems?

8 Replies
Hazel Bartolome

Hi Leslie!

Sorry to hear that your interactive lessons in Storyline that were added to Rise aren't working as they should in Canvas LMS.
 
I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
 
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
 
If your course works properly in SCORM Cloud, but not in your LMS, kindly share your SCORM Cloud findings with Canvas to troubleshoot the issue. 
 
If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate. 
Leslie Kepler

Thanks Hazel. As I mentioned in my post the export is not for LMS as there is no tracking needed. The export is for Web. Does the SCORM suggestion still apply?

L

Leslie G. Kepler, Ed. D.
Sr. Instructional Designer, Executive and Professional Education
email: leslie.kepler@asu.edu
Phone: 602-380-6092
Web: schoolofsustainability.asu.edu/professional

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Leslie Kepler

Unfortunately no, those posts are still about SCORM.

Leslie G. Kepler, Ed. D.
Sr. Instructional Designer, Executive and Professional Education
email: leslie.kepler@asu.edu
Phone: 602-380-6092
Web: schoolofsustainability.asu.edu/professional

Earn a Professional Certificate in Climate Conscious Leadership
Learn more about this new program: sos.asu.edu/climate-conscious

[cid:image001.png@01D83AD4.5B3D6E60]
P.O. Box 875502 | Tempe, Arizona USA | 85287-5502

ASU top 1% of world's most prestigious universities
-Times Higher Education
[https://gallery.mailchimp.com/a689c92a39b072c23f3b7b1e8/images/64650665-20cb-4ee5-936b-1d4b1740b62b.png]
The School of Sustainability embraces ASU's mission as being a comprehensive public research university, measured not by whom it excludes, but rather by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves. We support and foster a culture of inclusiveness, tolerance, and respect that promotes equal opportunity and diversity among SOS faculty, staff, and students and through our engagement with diverse communities within and beyond the University.

Leslie Kepler

Yes, tried the interactives on a web server and they display and work correctly. At this point the best guess is that it's a coding issue with embedding the course in an iframe in Canvas.

Leslie G. Kepler, Ed. D.
Sr. Instructional Designer, Executive and Professional Education
email: leslie.kepler@asu.edu
Phone: 602-380-6092
Web: schoolofsustainability.asu.edu/professional

Earn a Professional Certificate in Climate Conscious Leadership
Learn more about this new program: sos.asu.edu/climate-conscious

[cid:image001.png@01D83C40.28846B50]
P.O. Box 875502 | Tempe, Arizona USA | 85287-5502

ASU top 1% of world's most prestigious universities
-Times Higher Education
[https://gallery.mailchimp.com/a689c92a39b072c23f3b7b1e8/images/64650665-20cb-4ee5-936b-1d4b1740b62b.png]
The School of Sustainability embraces ASU's mission as being a comprehensive public research university, measured not by whom it excludes, but rather by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves. We support and foster a culture of inclusiveness, tolerance, and respect that promotes equal opportunity and diversity among SOS faculty, staff, and students and through our engagement with diverse communities within and beyond the University.