Hi there, Tatiana. Can you let me know what type of block you're using? Also, if you can share the image file here, that would help with testing. If not, let me know the original image dimensions and what you're seeing. We'll see what we can do!
Just want to echo what Alyssa said, adding a _NOPROCESS_ tells Rise 360 not to compress the image file. Compression reduces the file size of your image, which affects the quality of an image although it is not always noticeable. There are several factors when you notice the degradation, some examples are if your image is already small in file size, has already been significantly compressed prior to upload, or is just of poor quality to begin with. Compression doesn't change the dimensions of your image file.
Checking your image example, the _NOPROCESS_ is working as expected. If you are familiar inspecting course assets in your browser console, you'll see that the _NOPROCESS_ image you uploaded exactly have the same file size as the file in your computer. In short, we are just displaying exactly the file you uploaded. The one without, however, is smaller in file size.
Hi Stephanie! Just to confirm, _NOPROCESS_ will work on .jpg file types as well. If you're having trouble with a certain image file, you can share it privately with us here. We'll be happy to help!
another poor work around, while paying a premium price for a program that has very little editability and customisation. It has been like this for years
15 Replies
Make this part of your filename:
_NOPROCESS_
https://articulate.com/support/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses
Hi Garrick!
To add to what Karl shared, adding _NOPROCESS_ to the image file name tells Rise 360 not to compress the image file.
A file named car.png would become car_NOPROCESS_.png. Does that help?
Hi there!
This solution worked previously, but it does not help anymore.
Files with _NOPROCESS_ in the name look compressed after uploading to the system.
Is there any they to double-check this?
Hi there, Tatiana. Can you let me know what type of block you're using? Also, if you can share the image file here, that would help with testing. If not, let me know the original image dimensions and what you're seeing. We'll see what we can do!
Hy Crystal here the same problem. I have addes _NOPROCESS_ in the filename but it remains the same Size, Resoultion.
Hi Sandrine!
Just want to echo what Alyssa said, adding a _NOPROCESS_ tells Rise 360 not to compress the image file. Compression reduces the file size of your image, which affects the quality of an image although it is not always noticeable. There are several factors when you notice the degradation, some examples are if your image is already small in file size, has already been significantly compressed prior to upload, or is just of poor quality to begin with. Compression doesn't change the dimensions of your image file.
Checking your image example, the _NOPROCESS_ is working as expected. If you are familiar inspecting course assets in your browser console, you'll see that the _NOPROCESS_ image you uploaded exactly have the same file size as the file in your computer. In short, we are just displaying exactly the file you uploaded. The one without, however, is smaller in file size.
Hope this helps!
Does anyone know if this works in Storyline as well? Also does it work on vidoes?
Hi Martin! This will work only in Rise.
I believe _NOPROCESS_ only works on .PNG file types - not .JPG file types.
Hi Stephanie! Just to confirm, _NOPROCESS_ will work on .jpg file types as well. If you're having trouble with a certain image file, you can share it privately with us here. We'll be happy to help!
another poor work around, while paying a premium price for a program that has very little editability and customisation. It has been like this for years
Is this still a thing? do we still need to add _noprocess onto every file?
Hi Davina! Yes, you can still add _NOPROCESS_to your image file name if you don't want Rise 360 to compress the image file.
Hi Hazel. Does this apply to jpeg as well please?
Hi Nicole,
You can use _NOPROCESS_ for any image file type supported by Rise.