11 Replies
Alyssa Gomez

Hi Adriane! 

The maximum file size for each video in Rise 360 is 5 GB, and your video is well under that limit. Are you using Google Chrome, Firefox, Microsoft Edge, or Safari to author your course? 

If you're already using one of those supported browsers and you're still getting stuck, send your video file to us by clicking here. We'll help you get this sorted out!