One of the benefits of using Rise is that we have been able to host training outside the LMS and embed links within products. This allows us to embed those links with software products and people are able to consume training easily.
However tracking goes for a toss since Google Analytics only works at an index.html level for now.
Is there a way we can see how much time is being spent on what topic in rise?
I don't really use Google analytics but it seems like you can add a custom field to the page:
Specifying fields at creation time An optional fields object may also be passed that allows you to set any of the analytics.js fields at creation time, so they will be stored on the tracker and apply to all hits that are sent.
I'm evaluating Rise right now just for this same purpose. Akshay, I'd be interested in hearing your results... and I'm curious to hear more about how you're using Rise for product training.
Are you creating links to the content directly within pages of a web-based product?
Are you able to secure the Rise pages so they can't be accessed directly through their URL without being logged into the product?
Hi Heather, my primary aim is to make the education as open as possible while allowing us to track user behavior. In this case, the rise package will be exported as web only with google analytics tracking enabled and hosted within the subdomain of a SaaS product. Hence, not too concerned about locking content. In fact, i would argue the opposite and say content is a commodity that should be open and drive people towards buying or experiencing the product.
I will keep you guys posted on any breakthroughs we make on the detailed tracking effort. Meanwhile it would be a feature request for the articulate side to look at how to enable tracking by creating some kind of widget where we can enter the code in each section.
Content is now a commodity and will be more open instead of being tied to an LMS. We would expect it to be easily tracked with Google Analytics by giving it as an OOTB feature.
Hey, we tried using custom fields and made some initial breakthroughs. Then I think Articulate went through a software update where they changed the way rise content is published and it made all our research null and void. We need Articulate to support us with this piece. The beauty of the tool is that it allows you to create great content quickly and they need to figure out some OOTB functionality that makes tracking easier. Some of my stakeholders were also talking about the SEO value of this content and if its possible to get articulate to support editing of meta tags etc.
Hello - has there been any further updates on tracking of individual pages or events in Rise in the past 5 months? Anything in the pipeline to be able to facilitate tracking through Google Analytics? Thanks
It looks like I just responded to your other post here! Take a look at those recommendations and feel free to keep the conversation going in that discussion.
Again, welcome to the ELH community - we're so glad you're here! 🌟
This really needs to get implemented. Articulated LMS is well above the average cost of most LMS software with the same functionality. Additionally, for those that have a knowledge base where we will be embedding the RISE content makes the feature integral to a healthy training platform.
Thanks for your feedback, Taylor. Our team has a feature request logged for this capability and I'll make sure your voice gets added to the discussion.
Hi all, so I may have found a work around for this! I am just testing it at the moment so if everyone could please click on this link I can see if data feeds through :) If it works I'll definitely make a short tutorial on how to set it up :) Hey all, I think I've found a solution to this! Could you click on my link so I can see if data feeds through? If it works I'll create a tutorial :) http://s3.eu-west-2.amazonaws.com/stephtesting/index.html#/
52 Replies
Hi Akshay - I reached out to a few users who may be able to help.
I don't really use Google analytics but it seems like you can add a custom field to the page:
Specifying fields at creation time
An optional fields object may also be passed that allows you to set any of the analytics.js fields at creation time, so they will be stored on the tracker and apply to all hits that are sent.
ga('create', 'UA-XXXXX-Y', 'auto', 'myTracker', {
userId: '12345'
});
And as with all calls to the ga() function, the fields object may also be used to specify all of the fields together:
ga('create', {
trackingId: 'UA-XXXXX-Y',
cookieDomain: 'auto',
name: 'myTracker',
userId: '12345'
});
See the create method reference for more comprehensive details.
So, in theory, you could set the optional field to the page identifier from the URL.
https://www.rabbitoreg.com/demo/atd2017/#/list/5jQrLIuFk_JP1xPDTVmvh5e5IV_evZJa?_k=udt1j0
Whatever the "k" equals to is a unique identifier for each page. You could grab that from the URL and create the tracking based on that.
Not tested, just an idea.
Cool idea, Zsolt!
Thank you so much David and Zsolt.. Let me try that out and if it works, will post the results here so that everyone else can benefit from the same.
Yes! Please post the results.
I'm evaluating Rise right now just for this same purpose. Akshay, I'd be interested in hearing your results... and I'm curious to hear more about how you're using Rise for product training.
Are you creating links to the content directly within pages of a web-based product?
Are you able to secure the Rise pages so they can't be accessed directly through their URL without being logged into the product?
Hi Heather, my primary aim is to make the education as open as possible while allowing us to track user behavior. In this case, the rise package will be exported as web only with google analytics tracking enabled and hosted within the subdomain of a SaaS product. Hence, not too concerned about locking content. In fact, i would argue the opposite and say content is a commodity that should be open and drive people towards buying or experiencing the product.
I will keep you guys posted on any breakthroughs we make on the detailed tracking effort. Meanwhile it would be a feature request for the articulate side to look at how to enable tracking by creating some kind of widget where we can enter the code in each section.
Content is now a commodity and will be more open instead of being tied to an LMS. We would expect it to be easily tracked with Google Analytics by giving it as an OOTB feature.
Hi Zsolt, David, Ashkay - did adding custom fields work for tracking?
Or has anyone else cracked a way of tracking how far people get through a module when exported as a webpage rather than LMS?
Hey, we tried using custom fields and made some initial breakthroughs. Then I think Articulate went through a software update where they changed the way rise content is published and it made all our research null and void. We need Articulate to support us with this piece. The beauty of the tool is that it allows you to create great content quickly and they need to figure out some OOTB functionality that makes tracking easier. Some of my stakeholders were also talking about the SEO value of this content and if its possible to get articulate to support editing of meta tags etc.
Hello - has there been any further updates on tracking of individual pages or events in Rise in the past 5 months? Anything in the pipeline to be able to facilitate tracking through Google Analytics? Thanks
Hi Pete,
It's not something currently on our roadmap. Does anyone in the community have an example to share of what they've done so far with Google analytics?
Hi Ashley,
I am new to Articulate Rise. I have created a sample page in Articulate Rise.
Could you please let me know how to track the users accessing this URL?
Please note that I just want to share this type of URL with users for providing them access to contents and want to track the users accessing the URL.
Thanks.
Hi Lisa,
It looks like I just responded to your other post here! Take a look at those recommendations and feel free to keep the conversation going in that discussion.
Again, welcome to the ELH community - we're so glad you're here! 🌟
This really needs to get implemented. Articulated LMS is well above the average cost of most LMS software with the same functionality. Additionally, for those that have a knowledge base where we will be embedding the RISE content makes the feature integral to a healthy training platform.
Thanks for your feedback, Taylor. Our team has a feature request logged for this capability and I'll make sure your voice gets added to the discussion.
++1 for this.
I'll add your +1 to the feature request, Astha! Thanks for sharing your feedback.
+1 for this.
We have a huge need for this.
Thanks for your feedback, Lara and Karl!
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Hi all, so I may have found a work around for this! I am just testing it at the moment so if everyone could please click on this link I can see if data feeds through :) If it works I'll definitely make a short tutorial on how to set it up :) Hey all, I think I've found a solution to this! Could you click on my link so I can see if data feeds through? If it works I'll create a tutorial :) http://s3.eu-west-2.amazonaws.com/stephtesting/index.html#/
Done! Would love to know if this works. Thanks!