Forum Discussion

JordanGlaski's avatar
JordanGlaski
Community Member
4 days ago

WEBM Encoding in the background

Hi all, some nice new features and fixes implemented today.  Regarding adding MP4 videos, I think it'd be helpful for users to be aware from this page that the WEBM encoding process happening in the background will prevent editing of that video in Storyline until the encoding process is complete; and that users can track the encoding progress by clicking the new (?) Processing button at the bottom right of their Status bar.

Articulate 360
storyline 360

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 days ago

    Hi JordanGlaski​!

    Thanks for the feedback on how we can improve our user guide for Storyline's support of WebM videos!

    You are correct. The 'Edit Video' option, when right-clicking on a video, becomes temporarily disabled while that video is being transcoded.

    I've shared your insight and suggestions directly with our documentation team. Have a great rest of your week!