Learners Getting Stuck Randomly in Courses
Issue: SCORM 2004 v 3 & 4 courses getting stuck on random slides within an online course in our PeopleSoft LMS: next and submit buttons don't work. Strangely, some learners successfully complete the course the first time through; others have to retry multiple times (and progress is NEVER saved when this issue occurs); still others never successfully get through. When/Where: randomly at any time, for any learner, in any browser, in any course (Rise and Storyline) in our LMS (PeopleSoft). Can it be replicated? Yes. Though the issue occurs randomly, I can replicate the exact same issue every time when I manually disconnect my network cable, then reconnect. There's no indication that my connection dropped, but upon reconnect, the course is 'stuck'. The only way to exit it at that point is to close the window or use the browser's back button is the only option to get out--and doing so does NOT save progress, even if progress had been saved previously. What we've tried: clearing cache; multiple browsers; changing player settings (launch in new window and/or using the connectivity alert). Previous research informed us if we use SCORM 2004, our LMS requires either V3 or V4 and the Passed/Failed or Passed/Incomplete options, so we did not re-test those settings. Testing: one of the courses was tested in SCORMCloud and Reach 360 successfully--it never got permanently stuck in either LMS upon disconnect/reconnect. Also tested a sample SCORM 2004 V3 course from another vendor in our PeopleSoft LMS--that course was successful, never getting permanently stuck in the course. Question: is there a setting I'm missing? Do we need to alter our js files? I'm planning to compare the published output from the sample SCORM course from the other vendor to our published output files, but there are a LOT of files to look at. Does anyone have tips on what files to focus on? js? xsd? xml? Or ideas on what else to check?Launching another SCORM module from a completed SCORM module?
Hi there, I don't know if my title is quite right, but what I'm asking is, if there is a way to automatically go to the next scorm module after the user completes the first one. We have 4 SCORM modules, but they are all part of one course. We are using a Moodle LMS. So, instead of the user completing and then closing the module to return to the main course screen to select the next module, we would like to see if when they complete the module, it will just go to the next module automatically. I hope that makes sense! Looking forward to hearing from anyone who knows! Thanks!Course completing in client's LMS in the first five slides
Hello All, We have multiple courses that we have completed for a client where it is completing early in their LMS, in the first five slides. The client uses SCORM 1.2 and the courses were initially set to complete at 100% of slides viewed. We have made the following changes to try to resolve this issue: Added a manual course complete trigger to timeline start of last slide and changed the tracking to Using triggers to complete course. Changed version number in Reporting and Tracking Options. Changed Identifier information in Reporting and Tracking Options. Published out a brand new sample project with the tracking set to when the learner has view 100% of slides to eliminate any other variables that may be slipped in during development. This resulted in the same early completion. We are unable to recreate this issue in SCORM Cloud. All courses test and, based on the debugger, send a complete status on the final slide. We are in the process of reaching out to the client's LMS support for troubleshooting, but in the meantime, I was wondering if anyone has come across this issue before.Progress Tracking
I am exporting a course built in Articulate Storyline with 3 "scenes" or modules. Ideally, we would like the progress bar in our LMS to show the exact point where the learner is, even if they close out of the course part way through a module. As of now, I am able to get one of the three scenes to track the progress as complete/incomplete with only either 0% for incomplete and 33% for complete, as well as the check mark and unlocking the second module for the learner to continue. However, with the exact same export settings adjusted for increased slide #s, the second and third exported scenes uploaded into our LMS aren't registering as complete/incomplete, % change on progress bar, or check mark to show completion. Here are screenshots of the export settings that I am using for the first module (the one that is working/tracking progress) and the only difference with the other two is I've changed the tracking "slides viewed" number to indicate the number of slides in those scenes (36 of 73 for scene 1, and then 62 of 73, and 73 of 73 for the two unsuccessful scene exports). Our LMS is through Adobe. Underneath those two screengrabs, I've included one of the LMS, showing how the first module gets a check mark upon completion, but after completing the second module there is no check mark or increase of progress bar. Please let me know any tips or advice on this issue, or if there is a direct contact I can inquire about this issue with, thanks in advance!Moodle workplace examples
Dear community, I'm looking into Moodle Workplace for a pretty big userbase. So far, as a user, I only have had one experience with an LMS built on Moodle Workplace and the UX wasn't great, though the functionalities seem to cover all our needs. Do you have links to companies or organizations that use Moodle Workplace? Good and bad platforms are welcome at this crucial decision time. Best, Josh
