Why does the course language label change to English after copying a course?
Hello heroes, we often copy existing courses in Rise and use them as a base for building new ones, updates or different versions. Most of our courses are in German and we give them the German label in the settings. But every time we make a copy of a course with a German label, it reverts back to English. This is kind of annoying, because we tend to forget this happens, and then users complain that there is "Please answer the question to continue" instead of "Damit es weitergehen kann, müssen Sie die Frage beantworten." (Because why would a copy of a german course suddenly have an english language flag?) Only the course owner can change this setting and that is not always the one who is currently working on that course (/working at same time as the one working on the course). My question: Is there a way to fix this? Like a setting that allows copied courses to keep their original language label? Or a way to give course Managers the rights to change language labels?Storyline 360 Multi language timelines changing on publish
Hi, Running the latest (May 12/2026) version of Storyline, but this was happening prior to that as well. I have an English file I've translated to Spanish. So 2 languages. I adjust the timelines per language so that the timelines end at the end of the audio track thus giving the user an accurate seekbar based on language. This used to be just fine a couple months ago. Now, if I publish, it extends the English (shorter) timeline to be the same length as the Spanish thus leaving "dead air" at the end of the English timeline. This only happens if I publish. Before I publish I have this: After I publish I have this: If I save, close and reopen the file I have this: Anyone else have this issue and how did you fix it if you do? Thanks, LoriLocalization Export Splits Sentences – Translation Issue
I’m facing an issue with the Word export for localization where a single sentence gets split into multiple cells. For example: "Click Start to begin." is exported as: Click Start to begin. This creates challenges for translators due to loss of context, leading to incorrect meaning. It also makes validation difficult, as reviewers must reconstruct the sentence. Is there a way to export text as complete sentences or maintain better context? Would appreciate any suggestions or workarounds. Thanks!Problem opening Storyline file without Articulate Localization
I created a new Storyline project last week and saved it. I've tried opening it now and it comes up with a pop up saying I need Articulate Localization open it. I didn't use Articulate Localization to create it so I'm not sure why it's asking this. When I click 'save languages as projects' it asks me to select a folder. Then it just opens the folder with nothing new in it. When I click 'cancel' it does nothing. I can't open the project at all. Has anyone else had this issue?Hindi Font Rendering Issue in Safari and Mozilla Firefox
Hi, We have created a course in Articulate Storyline in Hindi. During testing, we noticed that the Hindi matras are not rendering properly in Mozilla Firefox and Safari browsers. Please refer to the enclosed screenshots for examples of the issue. We have already tried using different fonts, including Google Noto Sans Devanagari and other Hindi-native fonts. However, the rendering issue is still appearing. Course details: Articulate Storyline version: Latest version Language: Hindi Issue observed in: Mozilla Firefox and Safari Issue type: Hindi matras not rendering correctly Fonts tested: Google Noto Sans Devanagari and other Hindi-supported fonts Could you please review this issue and suggest a possible solution or workaround?Autoplay Youtube videos in Storyline
Hello! I need help with auto playing my YouTube videos. Is it still true that it won't work in Chrome? The embed code is: <iframe width="560" height="315" src="https://www.youtube.com/embed/3Op4hV4Hkcg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> Also, once the video is done how do I get the slide to auto advance?Ai Tutor localization
I’m trying to use the AI Tutor in the Rise360 courses developed by my team. All of our courses are originally created in Italian, but the option to localize the AI Tutor through the setup Labels is limited to only 4 entries, which is clearly insufficient. The XLIFF file does not contain any additional AI Tutor strings, and the only way to localize the chat into Italian — which is essential for our end users — is to use the paid localization feature available. However, since all our courses are already in Italian, we would have to pay for localization for every course without actually translating any content, except for the few chat interface phrases. This does not seem reasonable. Why is it not possible to localize the interface beyond just a handful of entries (which at that point become almost irrelevant)?Quick Layout Adjustments + Per-Language Player Resources
🚀 Two new Storyline localization enhancements shipped last Tuesday! 🛠️ New in public beta: Quick Layout Adjustments (Localization Pro only) Fix common post-translation layout issues—like oversized text boxes—directly from the Layout Issue Finder with one click. Less manual cleanup, faster QA. 📖 Learn more: https://www.articulatesupport.com/article/Articulate-Localization-Create-Multi-Language-Storyline-360-Projects#community-1204357-lif 📂 New: Per-Language Player Resources Add language-specific links and files to the Resources tab for each language version of your course. 📖 See how it works: https://www.articulatesupport.com/article/Articulate-Localization-Create-Multi-Language-Storyline-360-Projects#resources ⚠️ Note: Quick Layout Adjustments is currently in public beta and may evolve based on feedback. Feel free to leave any questions or feedback you have below!Other font issue on Apple devices
I have published web HTML output and added in web HTML output using a hosting server in apple device but the output I am seeing inside apple device is distorted I am working on Indian Hindi and Marathi regional language. How to solve this issue. Can anyone help me here. Thank you for help in advance. Happy Articulating!Migration to EU server
I want my data on an EU server but that seems impossible. I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a customer I builded the course for. I see it as my content and I want to migrate to a EU server. But this is a service that Articulate does not offer. Does any now how solve this? Or perhaps some experts of the organisation can solve this for me. Thanks in advance, Rypke Procee
