Opens in a new windowOpens an external websiteOpens an external website in a new window
This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link: Privacy Notice
Authors
Video Tutorials
Engage 360: Process Interactions
The process interaction in Engage 360 lets learners discover the steps of a linear process. Use the process interaction to:
Change the width of a column by dragging its boundary with your mouse.
Click the triangle in the upper right corner of the audio panel to collapse it if you need more room to work with the media panel. Click it again to reopen the panel.
Adding Steps to a Process
To add a step to your interaction, do any of the following:
Press Ctrl+M.
Go to the Process tab on the ribbon and click Add Step.
Click the Create a new step button in the lower left corner of the Steps panel.
Click the Duplicate button at the bottom of the Steps panel to copy the currently selected step(s).
New steps get added just below the step that's currently selected in the Steps panel—unless the summary is selected, in which case new steps get added above it.
Tip: A process interaction can have up to 20 steps (not counting the introduction and summary).
Renaming Steps
To rename a step, do either of the following:
Double-click the step in the Steps panel to open it for editing. Type the new name and press the Enter key on your keyboard.
Select the step in the Steps panel, then type the new name in the title field at the top of the text panel.
Tip: You can rename the introduction or summary in the same way.
Rearranging Steps
To change the order of steps, select one or more steps in the Steps panel, then do any of the following:
Drag them to a new location in the list. An orange line will move with your mouse to indicate where the steps will be dropped when your mouse button is released.
Go to the Process tab on the ribbon, click Move Step, then select Up or Down.
Use the Up and Down arrows at the bottom of the Steps panel.
Tip: The introduction and summary can't be moved.
Deleting Steps
To delete a step, select it in the Steps panel, then do any of the following:
Press the Delete key on your keyboard.
Go to the Process tab on the ribbon and click Delete Step.
Click the Delete button at the bottom of the Steps panel.
Tip: You can't delete the introduction or summary, but you can hide them.
Adding Content to Steps
To add text, audio, and media to each step in your interaction, see these user guides:
"}},"componentScriptGroups({\"componentId\":\"custom.widget.GoogleTag\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/QueryHandler\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewStandard\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/ThreadedReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyCallToAction\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRevision\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRevision-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/guides/GuideBottomNavigation\"]})":[{"__ref":"CachedAsset:text:en_US-components/guides/GuideBottomNavigation-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/TKBContributorsList\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/TKBContributorsList-1739397430589"}],"cachedText({\"lastModified\":\"1739397430589\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1739397430589"}]},"CachedAsset:pages-1739265959873":{"__typename":"CachedAsset","id":"pages-1739265959873","value":[{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739265959873,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"Category:category:learn":{"__typename":"Category","id":"category:learn","entityType":"CATEGORY","displayId":"learn","nodeType":"category","depth":1,"title":"Learn","shortTitle":"Learn","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Tkb:board:user-guides":{"__typename":"Tkb","id":"board:user-guides","entityType":"TKB","displayId":"user-guides","nodeType":"board","depth":2,"conversationStyle":"TKB","title":"User Guides","description":"Learn how to manage Articulate apps, create engaging courses, collaborate effectively, and distribute training quickly.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:learn"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:rwgqn69235"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:learn"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"User Guides","isManualSortOrderAvailable":false,"tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_AND_PRESET"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:226085":{"__typename":"User","id":"user:226085","uid":226085,"login":"David-Fair","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C0ab4ff10-b37f-0131-2ee8-22000b2f96a1"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":1086,"biography":null,"topicsCount":914,"kudosReceivedCount":66,"kudosGivenCount":224,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-01-04T23:06:41.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"TkbTopicMessage:message:1132016":{"__typename":"TkbTopicMessage","uid":1132016,"subject":"Engage 360: Process Interactions","id":"message:1132016","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:226085"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1132016"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null},"shortScheduledTimezone":null},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1132016"},"teaser":"","body":"
The process interaction in Engage 360 lets learners discover the steps of a linear process. Use the process interaction to:
Change the width of a column by dragging its boundary with your mouse.
\n
Click the triangle in the upper right corner of the audio panel to collapse it if you need more room to work with the media panel. Click it again to reopen the panel.
\n
\n
Adding Steps to a Process
\n
To add a step to your interaction, do any of the following:
\n
\n
Press Ctrl+M.
\n
Go to the Process tab on the ribbon and click Add Step.
\n
Click the Create a new step button in the lower left corner of the Steps panel.
\n
Click the Duplicate button at the bottom of the Steps panel to copy the currently selected step(s).
\n
\n
New steps get added just below the step that's currently selected in the Steps panel—unless the summary is selected, in which case new steps get added above it.
\n
Tip: A process interaction can have up to 20 steps (not counting the introduction and summary).
\n
Renaming Steps
\n
To rename a step, do either of the following:
\n
\n
Double-click the step in the Steps panel to open it for editing. Type the new name and press the Enter key on your keyboard.
\n
Select the step in the Steps panel, then type the new name in the title field at the top of the text panel.
\n
\n
Tip: You can rename the introduction or summary in the same way.
\n
Rearranging Steps
\n
To change the order of steps, select one or more steps in the Steps panel, then do any of the following:
\n
\n
Drag them to a new location in the list. An orange line will move with your mouse to indicate where the steps will be dropped when your mouse button is released.
\n
Go to the Process tab on the ribbon, click Move Step, then select Up or Down.
\n
Use the Up and Down arrows at the bottom of the Steps panel.
\n
\n
Tip: The introduction and summary can't be moved.
\n
Deleting Steps
\n
To delete a step, select it in the Steps panel, then do any of the following:
\n
\n
Press the Delete key on your keyboard.
\n
Go to the Process tab on the ribbon and click Delete Step.
\n
Click the Delete button at the bottom of the Steps panel.
\n
\n
Tip: You can't delete the introduction or summary, but you can hide them.
\n
Adding Content to Steps
\n
To add text, audio, and media to each step in your interaction, see these user guides:
Change the width of a column by dragging its boundary with your mouse.
\n
Click the triangle in the upper right corner of the audio panel to collapse it if you need more room to work with the media panel. Click it again to reopen the panel.
\n
\n
Adding Steps to a Process
\n
To add a step to your interaction, do any of the following:
\n
\n
Press Ctrl+M.
\n
Go to the Process tab on the ribbon and click Add Step.
\n
Click the Create a new step button in the lower left corner of the Steps panel.
\n
Click the Duplicate button at the bottom of the Steps panel to copy the currently selected step(s).
\n
\n
New steps get added just below the step that's currently selected in the Steps panel—unless the summary is selected, in which case new steps get added above it.
\n
Tip: A process interaction can have up to 20 steps (not counting the introduction and summary).
\n
Renaming Steps
\n
To rename a step, do either of the following:
\n
\n
Double-click the step in the Steps panel to open it for editing. Type the new name and press the Enter key on your keyboard.
\n
Select the step in the Steps panel, then type the new name in the title field at the top of the text panel.
\n
\n
Tip: You can rename the introduction or summary in the same way.
\n
Rearranging Steps
\n
To change the order of steps, select one or more steps in the Steps panel, then do any of the following:
\n
\n
Drag them to a new location in the list. An orange line will move with your mouse to indicate where the steps will be dropped when your mouse button is released.
\n
Go to the Process tab on the ribbon, click Move Step, then select Up or Down.
\n
Use the Up and Down arrows at the bottom of the Steps panel.
\n
\n
Tip: The introduction and summary can't be moved.
\n
Deleting Steps
\n
To delete a step, select it in the Steps panel, then do any of the following:
\n
\n
Press the Delete key on your keyboard.
\n
Go to the Process tab on the ribbon and click Delete Step.
\n
Click the Delete button at the bottom of the Steps panel.
\n
\n
Tip: You can't delete the introduction or summary, but you can hide them.
\n
Adding Content to Steps
\n
To add text, audio, and media to each step in your interaction, see these user guides: