360 image disappears after lightbox closed

Feb 21, 2022

Hi all,

I'm using 360 images to produce an escape room challenge. I wanted a slide with instructions to lighbox over one of the 360 images (lightboxing when the timeline starts). 

The lightbox appears correctly, but when it's closed, the 360 image isn't there - it's just black. What's weirder, is the hotspot outlines still show up when you move your mouse around...and if you click and drag (as you would to move around the 360 image if the image WAS there), the hotspots move. (image attached to hopefully show what I mean)

Any ideas??

3 Replies