Need urgent help for one of our project. We are creating an accessible course in Articulate 360, using Modern Player.
We are facing some strange behavior of the accessibility focus. The focus is not getting resized when we resize the window. It looks very weird and distracting. I have attached screenshots for reference.
I see that you've submitted a case with our Support Engineers! Great call!
We've logged a bug report for the issue where the Accessibility Focus doesn't resize or reposition when an object resizes or changes position. Thank you so much for bringing that to our attention!
We'll continue troubleshooting in your support case.
I see that you worked directly with Ji Yun on our support team.
You will be notified via e-mail of any updates to the bug filed. I wanted to share some information on how we define bugs and how we tackle them when they occur.
6 Replies
Hi Shraddha!
I see that you've submitted a case with our Support Engineers! Great call!
We've logged a bug report for the issue where the Accessibility Focus doesn't resize or reposition when an object resizes or changes position. Thank you so much for bringing that to our attention!
We'll continue troubleshooting in your support case.
Hello Team,
Any update on this issue..
Hi Shraddha,
I see that you worked directly with Ji Yun on our support team.
You will be notified via e-mail of any updates to the bug filed. I wanted to share some information on how we define bugs and how we tackle them when they occur.
Is this issue resolved? We have checked the latest version of articulate and the issue still exists. Please update and resolve ASAP.
Hi there, Prajakta!
I'm sorry that this bug is still open in Storyline 360. If anything changes, we promise to notify this conversation.
If you're in a bind, we're happy to try to help you work around it. Use this link to connect with our team.
Hi, everyone,
I have great news to share!
We just released another update for Storyline 360. In Update 61, we've included important fixes and new features.
One of the fixes we've included is:
The accessibility focus indicator didn't change to accommodate slide objects after resizing the browser window.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.