I need to reassign some Articulate 360 licenses that were either incorrectly assigned or assigned to a now-departed team member. Anyone know how I can do that from the "Manage Team" page as an Admin? Thank you!
When you roll over a team member you will see an "X" on the far right side. Simply click the X and it will delete the current member from the list and allow to re-assign that seat to someone else.
As soon as you click the "X" you'll be presented with "Enter an email" for the new user invitation.
It looks like Bob has shared the steps with you here, but I wanted to pop in and share some documentation as well that includes removing and adding seat holders.
Thanks Leslie. However my "team" has just one seat. I am the only one we bought license for. If I remove myself, am I going to be able to invite my colleague that is not part of the team?
As long as you remain an admin on the team, you'll be able to assign seats to other users. Also, with an Articulate 360 Teams subscription, you can transfer seats to other users when team members leave the company or their roles change. In each 12-month period, you're allowed to transfer seats up to two times the number of seats in your account. For example, if your team has 10 seats, you can make up to 20 transfers per year.
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When you roll over a team member you will see an "X" on the far right side. Simply click the X and it will delete the current member from the list and allow to re-assign that seat to someone else.
As soon as you click the "X" you'll be presented with "Enter an email" for the new user invitation.
Hey Scott and welcome to E-Learning Heroes :)
It looks like Bob has shared the steps with you here, but I wanted to pop in and share some documentation as well that includes removing and adding seat holders.
Getting Started with Articulate 360 Teams
Hello Leslie,
What if I just have 1 seat and I am the admin and I want another colleague to use my license while I am away?
I try to type my colleague's email but the "remove and reassign" is disabled.
Would it work if I create a new password temporarily and I share with him my login details instead?
For the installation of Aticulate 360 he will need to download, he will need a license key, right? I cannot see this when I click on About Storyline.
Can you please assist me?
Many thanks in advance!
Amaia
Hello Amaia,
You can remove yourself from the seat and assign it to someone else if needed.
Remove Users
Assign Users to Open Seats
I would never recommend sharing logins. Your Articulate ID is yours alone. It's non-transferrable and shouldn't be shared with anyone. Click here for details from our terms of service.
When the user accepts the invite, there will be instructions on downloading the Articulate 360 Desktop App.
Thanks Leslie. However my "team" has just one seat. I am the only one we bought license for. If I remove myself, am I going to be able to invite my colleague that is not part of the team?
Thanks again!
Hi Amaia,
As long as you remain an admin on the team, you'll be able to assign seats to other users. Also, with an Articulate 360 Teams subscription, you can transfer seats to other users when team members leave the company or their roles change. In each 12-month period, you're allowed to transfer seats up to two times the number of seats in your account. For example, if your team has 10 seats, you can make up to 20 transfers per year.
If you have any questions on that please connect with our Customer Care team here or email biz@articulate.com!